Why do you call a pest control company? Because you want peace of mind again that there are no critters or sanitation issues that will give you sleepless night. You need quality service from the first visit onwards! And we’ll tell you how to discern who will offer the best pest control Melbourne locals can trust.
Use our list as guideline when you compare different pest control vendors.
Read Those Reviews
Your first point of reference should be people just like you. Ignore the marketing jargon at first and read feedback from previous clients. You may find some reviews on vendors’ websites, or use Google My Business and its star review system to gauge who is the best in town.
If you don’t have a lot of time, the star-ratings are already a good enough clue to use as reference. With some more reading you’ll know what exactly to expect, especially if you’re looking for a unique service such as sanitising or termite treatment. So, apart from learning about their customer service, make sure they’ve helped others with your particular issue you’re facing now.
Company History
Now you can do some digging to learn about the company itself. Hopefully they have an informative website with some ‘About Us’ information. These days, a well written website is already a clue that you’re dealing with a professional company that understands what the current market needs. After all, we all go online to search for service providers, don’t we? No more paging through a phone book!
If the vendor you’re planning on using has been around since the time of phone books, it’s a good sign. Their years of experience will give them insight on the best way to handle each situation. However, just ensure they are willing to move with the times, pairing their experience with modern technology and pest control methods.
If possible, contact a family run business. You’re more likely to get personal service, with genuine concern for a beneficial outcome, instead of just making a quick buck.
Ask About Training and Experience
If you can’t gauge from the online information, do enquire about the team’s training. You must know the technicians have the necessary knowledge. After all, they may use chemical products on your premises, so you want experts in charge.
Also, the reason so many property owners need professional assistance with getting rid of pests is because these creatures are so good at hiding. From rats to termites and cockroaches, you may never find the nest—the source of the problem. But a well-trained pest control technican knows how to discover and eradicate the entire colony. Only a complete removal will lower the chance of having to call them again for exactly the same problem. So, make sure you work with a team of real experts from the start!
Range of Services
The people you end up hiring should also be adept at handling the exact problem on your premises. Pest control as an industry is quite vast, with services ranging from basic bee removal to helping property owners protect their assets against future termite invasions. Others may need to disinfect a new workplace or need urgent help to ensure a commercial area aligns with relevant industry health and safety guidelines.
And let’s face it—not all vendors are experts in all these areas!
So, does the team you hire guarantee expert service and advice for the type of service you’re after?
Response Time
The good news is that if you pick the right team, you don’t even have to wait long until they’ll take care of that pesky problem for you. Respected pest control companies that lead the industry usually have same day services, or can be on site within 24 hours, even on weekends. So, you may not even have to sleep another night without a solution to the problem.
Types of Solutions
Since it’s your property the pest control team will work on, you should know what exactly they’ll do and what they’ll use. After all, you have a responsibility towards your family or employees to maintain a safe environment.
Is it User and Eco-Friendly?
Discuss the type of products the team will use. Thanks to advances in the industry, there are now many pest control products that won’t be dangerous for people or even pets. Ask your vendor about options, especially if living eco-friendly is a priority for you. They may have products that will ensure the eco system won’t suffer because of the treatment plan.
What About Pest Prevention?
Also discuss long-term plans with the vendor. If they help you implement a prevention program, there may be no need to ever contact a pest control service again.
In Summary
Make the right choice about who you partner with against pests. You need a dynamic but also safe solution. Do your homework about the companies in your area. Then you can sleep soundly, knowing your pest issue is definitely over, without any unnecessary side effects—and hopefully at an affordable price too.
